FAQ.

 

In general...

 

Q. Is it too late to lead a walk?

Absolutely not! There are no deadlines for creating and posting your walk, although we do encourage you to get it online as early as you can ahead of the festival weekend. Having your walk posted at least two weeks in advance makes it easier for walk participants to attend and for local media to promote you walk.

 

Q. Why is the Jane’s Walk festival held only in May and not year-round?

Jane's Walk started in Toronto as a grassroots commemoration of Jane Jacobs, who was born on May 4. Every year since 2006, the first weekend in May has been when the official global festival takes place. However, Jane's Walks can, and do, take place year-round! You can create and lead a walk whenever you choose. 

 

Q. What's the difference between a City Organizer and a Walk Leader?

A. Walk Leaders are the volunteers who lead Jane's Walks. Anybody can create, post, and lead a Jane's Walk. Anyone can lead a walk because everyone is an expert in their own experience of the places they live, work, and play. Walk Leaders come up with ideas for their walks, decide on topics and routes, and post their walks directly to the Jane's Walk website. Read more about being a Walk Leader here.

City Organizers are the volunteers who coordinate Walk Leaders in each locality. The City Organizer is the central contact for local media, participants, and Walk Leaders and is typically responsible for conducting outreach, promoting the festival, coordinating Walk Leaders, and ensuring that all walks are free, open to the public, non-partisan, and non-commercial. Read more about being a City Organizer here.


 

I'm a Walk Leader...

 

Q. Can my walk be any day and time?

A. Usually, yes. You choose the day and time that suits you. If you're leading a walk during the festival, your City Organizer may contact you to shift the time of your tour so that the schedule overlaps offer a good way from people to get from one walk event to the next. It may be better to align the beginning of your tour with the end of another, as an example. But if you're doing something unique (a midnight walk, a walking tour in conjunction with special event, etc.) then go ahead and pick the time that works for you!

 

Q. Can I change the date, time, and location of my walk later?

A. Yes. You can modify the details of your walk yourself at any time. Keep in mind that changing key details like starting point, date, and time can be confusing for people who want to go on your walk, particularly at the last minute. 

 

Q. If I'm leading the same walk on two days, do I have to enter all the information twice?

A. Not at all! You have an option to select multiple dates when you create a walk

 

Q. How can people sign up for the walks? How can I tell in advance how many will show up?

A. There is no registration for Jane's Walks. We want people to feel that they can show up for any walk, even on the spur of the moment, and feel welcome. To that end, we encourage Walk Leaders to be flexible and open to spontaneity -- be prepared for a small group or a large one.

If you're concerned about crowd size, we recommend creating a Facebook event or some other kind of event page for your walk to help you get some sense of numbers. Please make it clear that people are welcome to join even if they haven't registered or clicked "I'm going".

 

 Q. I’m not sure what to write on my walk page. Can you show me some examples of walks that others are planning?

A. The Toronto page has over two hundred walks posted each year, so it's a good place to start looking for some inspiration! Use the date filters to view previous walks. 

 

Q. Do I need approval from the Project Office or my local City Organizer to post and lead a walk?

A. No. Walks can be entirely self-organized. Walk Leaders can create accounts, log in, and create walks independently. It's a good idea, though, to contact your City Organizer and let them know about your walk. They are most likely contacting media and coordinating other Walk Leaders, and you'll want to get in on the action!

 

Q. I want to lead a walk, but I don't see my city listed.

A. If your city isn't listed, it's because there is no City Organizer there yet. Consider becoming the City Organizer yourself or nominating someone you know for the role. 

 

Q. I’m with a nonprofit/charity that is organizing a Jane’s Walk. Is it OK to ask for donations on our walk?

A. No. The solicitation of donations on a Jane's Walk contravenes the Jane's Walk Principles.

Walk Leaders cannot collect donations on Jane's Walks because that would represent a potential financial barrier to participation. Walk Leaders should make sure that the focus stays on community conversations. 

Even though you can't collect donations or credit card information, you're certainly welcome to talk about your charitable group or nonprofit and showcase the work you do in the community. You can also distribute information about your organization and direct people to your website. Many Walk Leaders who lead walks as part of their work for a nonprofit or charity have found that the exposure and publicity they get from participating in Jane's Walk is a powerful, if indirect, way to bolster their fundraising efforts.

 

Q. My business would like to organize a Jane’s Walk to promote our brand. Can we do that?

A. No. The promotion, sale, or sampling of goods, services, and brands on a Jane's Walk contravenes the Jane's Walk Principles.

It's against the Jane's Walks principles to have any commercial activity on walks. However, we encourage business owners and employees to get involved as Walk Leaders and participants. Businesses may also engage in corporate philanthropy by donating to Jane's Walk.

Businesses may also sponsor their local festival with cash or in-kind donations. It’s a great way to raise your company's profile in your city and earn the goodwill of your community. Sponsorship arrangements are at the discretion of City Organizers, who may choose to name and thank sponsors on the festival’s promotional materials, on their city page, and at festival events such as launch parties or lectures. Sponsors may not be named and thanked during the walks themselves. 

 

I'm a City Organizer...

 

Q. What kind of support does the Jane's Walk Project Office provide to City Organizers?

A. We provide you with a number of tools and resources to help you organize and promote your festival, including:

In addition, our Global Cities Coordinator, Alia Scanlon, is available to answer questions, discuss your ideas, and troubleshoot challenges. You can reach her at alia.scanlon@janeswalk.org.

 

Q. I want to introduce Jane's Walk to my community. Do you have resources to help with this?

A. Yes! We have lots of email templates available here. An email inviting someone to lead a walk is one of the best ways to get a wide range of walk leaders and neighbourhoods on board. Simply modify the templates for your own use. We also have a "What is Jane's Walk" slide deck available on our resources page.

 

Q. Do you have sample press releases?

A. Press release examples are available here. If you would like tips on how to involve the press in your festival, check out our PR Tips page here.

 

I'm having technical problems...


Q. I’ve lost my password, what should I do?

Request a new password on the login page and then look for the email from Jane's Walk in your spam folder. You can also email tech@janeswalk.org to have our web team reset it manually.

 

Q. What should I do if the website won’t load?

It’s probably because you’re using a version of Internet Explorer that is older than 10.0. Try downloading the latest version of Internet Explorer, use a different browser (like Google Chrome), or ask a friend to borrow their computer.

Q. I made a walk but now I can't find it!

Log in and click on your name to access your dashboard. Click on My Walks. If it is listed there, but not on your City Page, it may be that your walk was published to a different City Page. Please email tech@janeswalk.org. 

If your walk doesn't show up in My Walks, it may be that you've logged in with a different email address than the one you used to create your walk. Log out and check if you've used an alternate email address in the past.

If you're still having trouble, email us at tech@janeswalk.org with the exact title of your walk, the date/time that you tried to publish it, and the browser you're using. In most cases, your walk can be found somewhere. Fear not!

Q. Why can’t I see the login button?

Most likely you are either zoomed into the window or the window itself is sized too small. Go to your “View” Menu and choose “Actual Size” then resize your window so that it takes up the whole of your computer screen.